Experts Inside Licensing Manager Docs / docs / optimization action remove license

date: 2026-03-21

Optimization Action `remove_license`

This page explains when the engine selects remove_license, how savings are calculated, and why this action is preferred.

When remove_license is selected

The action is selected if any of these conditions match:

1. The account is disabled (accountEnabled === false).
2. The SKU is in a premium downgrade ladder and the candidate is inactive_90d.
3. The SKU is not an add-on, candidate is inactive_90d, and candidate is not forced to review-only.

Why this action is selected

• Disabled users are high-certainty reclaims.
• For strongly inactive premium seats, full removal is more cost-effective than downgrade.
• For non-add-on inactive seats, full reclaim is the clearest low-risk savings move.

Savings calculation

• Monthly savings = current SKU monthly price.
• Annual savings = monthly savings * 12.
• If current SKU pricing is unknown, savings are not shown.

Confidence behavior

• Disabled account path elevates confidence to high.
• Other paths inherit candidate confidence from scoring/report coverage.